The problem

Where universities and institutions lose enquiries

  • Admission-season peaks that overwhelm the helpline
  • Parents asking about fees, hostels and scholarships over and over
  • Enquiries that arrive at night and on weekends
  • Leads lost because no one called back in time

What Orahz does

The agent handles the routine work

Programmes, fees and eligibility

Answers from your own course catalogue and notes, in the parent's or student's language.

Capture and route leads

Name, programme of interest, city and number are saved and sent to your admissions CRM or counsellors.

Campus visit requests

The preferred day and time are recorded for your team to confirm.

Handle the peak

Each call is its own conversation, so a surge of enquiries does not mean waiting callers.

Real questions

What customers ask, and the agent answers

  • What is the fee for the MBA programme?
  • Is there a hostel facility for girls?
  • What is the last date to apply?
  • Can I visit the campus this weekend?

Answers come from your own catalogue and notes, in the customer's language. If the agent does not know, it says your team will confirm and still saves the enquiry.

Questions

Universities and institutions: common questions

Can it handle thousands of enquiries during admission season?

Each conversation is handled separately, so volume does not create a queue. Your plan's AI minutes and chats cover the usage, and you can set daily and monthly budgets.

Can it send leads to our CRM?

Yes, through a connection to your CRM or any API, set up with you. Every enquiry is also saved in your console, and your team is alerted by email.

More industries

Other businesses using an AI agent

See it answer for your universities and institutions

Request a demo and we will set up a test agent with your own products, prices and language.

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