The problem

Where restaurants and caterers lose enquiries

  • Phones ringing during the lunch and dinner rush
  • Catering enquiries that need details and a quick reply
  • Repeated questions about menu, timings and delivery
  • Festival-season peaks that overwhelm the team

What Orahz does

The agent handles the routine work

Menu and package answers

Dishes, party packages and per-plate prices from your catalogue.

Table and event requests

Date, time, number of guests and contact, saved for your team.

Timings and location

Opening hours, holidays and directions, in the customer's language.

Catering enquiries

Event type, guest count and venue are collected so you can quote quickly.

Real questions

What customers ask, and the agent answers

  • Do you take party orders for 100 people?
  • What is on the lunch menu?
  • Can I book a table for six tonight?
  • Do you deliver to my area?

Answers come from your own catalogue and notes, in the customer's language. If the agent does not know, it says your team will confirm and still saves the enquiry.

Questions

Restaurants and catering: common questions

Can it take food orders?

It records enquiries and booking requests for your team. If your ordering system has an API, we can connect it, and the agent will only do what you allow.

What about changes to the menu?

Update the catalogue once and every agent uses the new items and prices straight away.

See it answer for your restaurants and caterers

Request a demo and we will set up a test agent with your own products, prices and language.

Request a demo
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