Product and price answers
Items, prices and stock status from the catalogue you maintain.
Retail and services
AI Receptionist for Retail and Service Businesses
Shops and service businesses live on repeat questions: Is it in stock? What does it cost? Can you come tomorrow? Orahz answers these from your own catalogue and passes real enquiries to your team.
The problem
Where retailers and service businesses lose enquiries
- Staff pulled away from customers to answer the phone
- The same price and availability questions every day
- Service visit requests that arrive after hours
- Customers messaging on WhatsApp expecting a quick reply
What Orahz does
The agent handles the routine work
Delivery and service areas
Which areas you cover and how long it usually takes, from your notes.
Service visit requests
Address, issue and preferred time are saved for your team.
WhatsApp replies
The same agent answers WhatsApp chats in the customer's language.
Real questions
What customers ask, and the agent answers
- Is this model available?
- How much for installation?
- Can someone visit tomorrow?
- Do you deliver outside the city?
Answers come from your own catalogue and notes, in the customer's language. If the agent does not know, it says your team will confirm and still saves the enquiry.
Questions
Retail and services: common questions
Can it show live stock?
Not by itself. You can mark items as unavailable in the catalogue, or connect your inventory system so the agent can check live stock when asked.
Can it send a payment link?
Through a connection to your payment system, yes. We set this up with you, and the agent only does what you allow.
See it answer for your retailers and service
Request a demo and we will set up a test agent with your own products, prices and language.
Request a demo