How it works

Up and running in three steps

  1. 1

    Connect your WhatsApp Business account

    You use your own WhatsApp Business number and access details, through your WhatsApp provider. We help you connect it during onboarding.

  2. 2

    Add your catalogue and rules

    Enter your products, services and prices, your opening hours and what the agent may say. Choose the languages and tone.

  3. 3

    Customers message, the agent replies

    It answers in the customer's language within seconds, takes the details, and tells your team about every new enquiry.

WhatsApp agent plans

Priced on AI chats only

WhatsApp runs on your own account, so Meta bills its message fees to you. You pay Orahz only for the AI.

WhatsApp agent

Starter

For one business number getting started

₹999 / month

300 AI WhatsApp chats a monthExtra chats ₹2.50 each

  • 1 AI agent on your own WhatsApp number
  • 5 languages of your choice
  • Catalogue of up to 100 products and services
  • Enquiries sent to email
  • Chat history in your console
  • Pause the agent and reply yourself
Request a demo

Prices in Indian rupees, excluding GST. See all plans, including voice

Questions

WhatsApp agent: common questions

Do I need my own WhatsApp Business account?

Yes. The agent runs on your own WhatsApp Business number, so customers see your business. You keep control of the account, and Meta bills any WhatsApp message fees to you directly. Orahz charges only for the AI.

Which languages does the WhatsApp agent reply in?

English, Hindi, Tamil, Telugu, Malayalam, Marathi, Bengali, Kannada, Gujarati, Punjabi and Urdu are all supported. It replies in the language the customer writes in. Quality differs by language, so we test yours in the demo.

What if the customer needs a real person?

The agent takes their details and flags the chat as waiting for a person. In your console you can pause the agent for that chat, reply yourself, and let the agent take over again afterwards.

Can it send payment links or create tickets?

Through connections to your own systems, yes. The agent can create a ticket in your helpdesk, look up an order or payment status, and share a payment link. These are set up with you, and the agent only does what you allow.

Can the agent message customers first?

WhatsApp's rules limit business-first messages to templates approved by Meta, which Meta charges for. The agent mainly answers customers who message you. Ask us about follow-up messages for your case.

How is the WhatsApp agent priced?

The Growth and Business plans include AI WhatsApp chats, and extra chats have a fixed rate. See the pricing page. WhatsApp itself runs on your own account, so there is no markup on Meta's fees.

See it answer a WhatsApp chat for your business

Request a demo and we will set up a test agent with your products, prices and language.

Request a demo
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