The problem

Where clinics and hospitals lose enquiries

  • Reception phones that ring while patients wait at the desk
  • Repeated questions about doctor timings and consultation fees
  • Patients who prefer to speak in their own language
  • After-hours calls with nowhere to go

What Orahz does

The agent handles the routine work

Doctor timings and fees

Which doctor sits when, consultation fees, and what to bring, from your own notes.

Appointment requests

Name, number, preferred doctor and time are saved, and your front desk confirms.

Language comfort

Patients are answered in the language they speak, including Tamil, Hindi, Telugu and Malayalam.

Hand over to staff

If a caller asks for a person or sounds worried, the agent takes their number and flags it for a call back.

Real questions

What customers ask, and the agent answers

  • What time does the doctor sit today?
  • How much is the consultation?
  • Can I book for tomorrow morning?
  • Do you take insurance?

Answers come from your own catalogue and notes, in the customer's language. If the agent does not know, it says your team will confirm and still saves the enquiry.

Orahz is not for emergencies and does not give medical advice. Set the agent to tell callers with urgent problems to contact emergency services or the hospital directly.

Questions

Clinics and hospitals: common questions

Does the agent give medical advice?

No. It is set up for timings, fees and appointment requests only. You can add a rule that sends any health question or urgent concern to your staff.

How is patient information handled?

The agent collects only what you configure, such as name, number and preferred time. Read our privacy policy for how call data is processed, and tell us about any rules your clinic must follow.

More industries

Other businesses using an AI agent

See it answer for your clinics and hospitals

Request a demo and we will set up a test agent with your own products, prices and language.

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