Service Delivery Policy

Last updated: 11 November 2026

Orahz is a software service from Orahz Solutions. Nothing is shipped; everything is delivered online.

1. What you get after paying

• A payment confirmation and a tax invoice by e-mail and on the payment page.
• A login for your account, sent to the e-mail you gave, with a link to choose your own password.
• Your agent panel, set up for you automatically, usually within a few minutes of payment.

2. How quickly

Account details and invoice: immediately after the payment is confirmed. Agent panel: usually within a few minutes. If you have not received anything within one hour, write to contact@orahz.com and we will sort it out the same day.

3. Connecting your numbers

Using the agent on your own WhatsApp number or phone line needs a few details from you, such as your WhatsApp Business account. We guide you through it. Third-party approvals (for example from Meta) are outside our control and can take time.

4. More

See our Refund and Cancellation Policy and Terms of Service.